For cancellations due to rejections, a written notification and receipt of the relevant supporting documentation must be presented to ISE Ireland at least 14 days prior to your listed arrival date. On receipt of the supporting documentation, 100% of the tuition fees will be refunded. If visa rejection evidence is not supplied within the given time frame (at least 14 days prior to arrival date), then a cancellation fee equivalent to 1 week's full accommodation and tuition fees will apply.
Non Refundable Fees:
It is advisable to pay fees via Pay to Study account. For Non-EU students, it is a requirement to pay by this method as your funds are held independently pending a visa decision.
The following cases are all non-refundable; this list is extensive but not exhaustive.
- Express mail fee €60
- Accommodation placement fee €60
- Administration fee €150
- Bank Transfer fee
- Monetary value differences due to currency exchange rate changes
Refund request form will be given to the ISE Accounts Department
A decision will be usually made with 5 working days although it can take up to two weeks to reach a decision.
Q.1. What happens if I decide not to commence my course
after my arrival in Ireland?
A.1. Once a non EEA student arrives in Ireland and has their passport stamped by the Garda National Immigration Bureau (GNIB) at the port of entry they are deemed to be a student at ISE and no refund will be made.
Equally, if a student has received their Visa from an Irish Embassy abroad, they are also deemed to be an ISE student and no refund will be made.
Should a prospective student be refused a student Visa ISE will refund fees paid less an administration fee of €150. Such refunds are subject to ISE receiving all original copies of ISE's enrolment plus the original letter of refusal from the appropriate Immigration authority.
Should a student cancel their course ISE will refund fees paid less an administration fee of €150 subject to the cancellation being received by ISE at least 21 days prior to class commencement.
Q.2. What happens if my Visa is denied because of false
or misleading information on my
A.2. Should a Visa application be refused because of false or misleading information said student will NOT be entitled to a refund. It is up to the student to make sure all information submitted is correct.
Q.3. My classes have already started – can I get a refund?
A.3. NO: Once classes have commenced no refunds are made for missed classes or early withdrawal from a course. (See next question).
Q.4. What happens if I cannot complete my course due to an unplanned event?
A.4. Should an unplanned event occur, upon receipt of proof, credit will be given for the outstanding paid weeks and will be valid for a period of 6 months from first missed day.
Q.5. What happens if my course schedule changes?
A.5. This is not expected to occur, however, ISE reserves the right to alter dates in order to facilitate or improve the provision of any course / associated examinations. Should such a change be deemed necessary it will not affect the student's terms and conditions and therefore no refund will be made.